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An existing LFUCG policy broadly outlines acceptable and prohibited uses for artificial intelligence for local government business. Here's what's in it.
Lexington-Fayette Urban County Government is actively exploring and implementing artificial intelligence tools within its operations, guided by its existing AI policy from October 2025. This policy defines several acceptable uses for AI, all contingent on meeting specific accountability and transparency conditions. Currently, these include leveraging AI for drafting and content support, acting as writing assistants to streamline document creation. AI is also used for process and workflow efficiency, helping to organize, format, and summarize various materials. Furthermore, it aids in data analysis and research support, extracting patterns from large datasets and assisting with complex research tasks. The city also utilizes AI for employee training and enablement, offering innovative learning experiences and simulations. Beyond these existing applications, LFUCG is actively reviewing additional potential AI use cases. These under-review applications include AI-assisted review of planning and permitting documents to expedite processes, live language interpretation services for voice calls to improve accessibility, and the development of AI agents designed to assist residents with their requests, aiming to enhance public service delivery. The ongoing consideration of these diverse applications highlights the city's commitment to progressively integrating AI while ensuring responsible implementation.
LFUCG's artificial intelligence policy establishes strict prohibitions to safeguard privacy, security, and ethical integrity across all government operations. A key prohibition is the use of public or unapproved AI tools for any work-related activity. This includes free, browser-based, trial, or subscription-based public AI tools, regardless of perceived data sensitivity, as their use risks violating established privacy and security standards and is strictly forbidden without prior approval from LFUCG's Department of Information Technology. Secondly, employees are explicitly forbidden from inputting or handling sensitive data, including confidential, regulated, or proprietary information, as well as customer-specific data, into any AI tool for any purpose. Thirdly, the policy restricts autonomous actions or automation without direct human oversight, meaning agentic AI that can operate with minimal human involvement cannot be used to make decisions, approve financial transactions, execute scripts, or perform tasks unless directly initiated, carefully overseen, and thoroughly reviewed by a human. Fourth, impersonation and misrepresentation are strictly prohibited; this includes using AI tools to mimic or create deepfakes, fake voices, avatars, or images to impersonate LFUCG employees, customers, vendors, or regulators. Finally, the policy broadly forbids using AI tools to generate content that is inaccurate, incomplete, biased, deceptive, defamatory, discriminatory, or in violation of any legal, regulatory, or ethical standards. Attempts to bypass these internal controls using personal devices, incognito browsers, proxies, VPNs, or by enabling experimental features without authorization are also explicitly prohibited.