VIP Auto Group replaces outside software with custom-built AI tools
Oct 21,26 | 01:44 EST
As dealerships increasingly consider AI tools, VIP Auto Group has chosen an innovative path by developing its own in-house AI solutions. Ben Sporn, the Chief Marketing Officer for VIP Auto Group, appeared on CBT Live to explain this strategic shift. He detailed how this approach has enabled the retailer to replace external software vendors, leading to significant annual savings of approximately $1 million and a remarkable improvement in productivity. Crucially, their strategy ensures that employees remain actively involved in critical customer-facing decision-making processes, leveraging AI to augment human capabilities rather than replace them entirely.
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