Users reported issues with video-chatting service Zoom on Wednesday, April 16. After widespread outages were reported, Zoom confirmed the issue and later restored the service.
Zoom outage details
Reports of outages on Zoom began around midday on April 16, peaking around 3 p.m. Eastern Time. Thousands of users encountered difficulties accessing the platform as well as some pages on Zoom's website being inaccessible.
Response from Zoom and institutions
Harvard University IT confirmed the outage on social media, stating that Zoom was actively investigating the root cause affecting all customers. Zoom later posted that the service had been restored and thanked users for their patience.
User reactions
Many users took to social media platforms like X (formerly Twitter) to express frustration and humor over the Zoom outage, highlighting the impact on meetings and work communications.
Other related outages
On the same day, music streaming service Spotify also experienced an outage, indicating broader service disruptions in popular online platforms during April 16.
