New centralized AI management, custom AI guardrails, sensitivity label integration, and deepfake risk detection capabilities offer administrators additional controls to help govern AI activity across the platform.
Take control of AI activity Zoom is enhancing administrators' ability to oversee and enforce policies on AI agents and automation within their organizations. This includes Centralized AI Management, which offers improved visibility into AI agents, broader account-level policies, audit controls for AI activity, and increased administrative power over user-created agents (expected December 2026). Additionally, Custom AI guardrails (expected Q1 2027) are being introduced to manage the information included in AI outputs, reducing the likelihood of sensitive data appearing in summaries or responses and allowing organizations to define rules for human review or channel exclusions tailored to their specific policies. Help protect data across surfaces Zoom is enabling organizations to integrate existing data classifications and bolster compliance efforts throughout their workflows. The new Sensitivity Label integration with Microsoft Purview, already available, synchronizes labels from Purview into Zoom Meetings and Whiteboard, with plans for other Zoom Workplace products, ensuring consistent data-handling policies. Furthermore, Compliance Manager for My Notes and Zoom Canvas (expected January 2027) will allow archiving of Zoom AI-generated content like summaries and documents, helping companies meet specific retention requirements for regulated industries. Helping organizations detect emerging AI-related threats Recognizing the growing threat of synthetic media, Zoom is developing capabilities to identify potential AI-related risks in various scenarios such as hiring and customer interactions. Deepfake risk detection (expected December 2026) will provide real-time analysis of video and audio to flag instances where participant media may have been altered outside of Zoom, indicating potential deepfakes with a confidence score. This helps organizations discern between authentic and fabricated content more effectively. Controls that help enable AI adoption As AI agents become indispensable to modern work processes, organizations require robust governance capabilities to effectively manage their AI deployments. These new controls from Zoom are designed to empower organizations to confidently embrace AI by providing the necessary tools for oversight and management of AI activity across the platform.
Take control of AI activity
Zoom is enhancing administrators' ability to oversee and enforce policies on AI agents and automation within their organizations. This includes Centralized AI Management, which offers improved visibility into AI agents, broader account-level policies, audit controls for AI activity, and increased administrative power over user-created agents (expected December 2026). Additionally, Custom AI guardrails (expected Q1 2027) are being introduced to manage the information included in AI outputs, reducing the likelihood of sensitive data appearing in summaries or responses and allowing organizations to define rules for human review or channel exclusions tailored to their specific policies.
Help protect data across surfaces
Zoom is enabling organizations to integrate existing data classifications and bolster compliance efforts throughout their workflows. The new Sensitivity Label integration with Microsoft Purview, already available, synchronizes labels from Purview into Zoom Meetings and Whiteboard, with plans for other Zoom Workplace products, ensuring consistent data-handling policies. Furthermore, Compliance Manager for My Notes and Zoom Canvas (expected January 2027) will allow archiving of Zoom AI-generated content like summaries and documents, helping companies meet specific retention requirements for regulated industries.
Helping organizations detect emerging AI-related threats
Recognizing the growing threat of synthetic media, Zoom is developing capabilities to identify potential AI-related risks in various scenarios such as hiring and customer interactions. Deepfake risk detection (expected December 2026) will provide real-time analysis of video and audio to flag instances where participant media may have been altered outside of Zoom, indicating potential deepfakes with a confidence score. This helps organizations discern between authentic and fabricated content more effectively.
Controls that help enable AI adoption
As AI agents become indispensable to modern work processes, organizations require robust governance capabilities to effectively manage their AI deployments. These new controls from Zoom are designed to empower organizations to confidently embrace AI by providing the necessary tools for oversight and management of AI activity across the platform.
