SAP Concur Adds New AI Tools for Approvals, Cards, and Travel Leakage
Aug 03,26 | 01:37 EST
SAP Concur has introduced a new suite of AI-powered tools, expanding the application of artificial intelligence beyond traditional traveler and travel manager roles into the critical areas of finance and administrative work. These innovative releases include an AI-assisted approval manager for expenses, advanced expense-policy benchmarking capabilities, streamlined virtual card management, and a groundbreaking 'leakage'-reporting tool developed in strategic alliance with Amex GBT. This alliance, formed in 2025, aims to integrate travel, expense, and marketplace data, with the leakage tool being one of its first significant outputs. Leakage, defined as travel spending that contradicts a company's managed travel policies, can account for over 30% of bookings at some organizations. Previously, much of this spending was invisible to Concur due to data residing with Amex GBT. The new tool addresses this by providing travel managers with a comprehensive overview of expenditures segmented by business unit, supplier, and individual traveler, offering a full picture of spend that was previously unattainable. This marks a strategic shift towards leveraging integrated data and AI to enhance compliance, efficiency, and oversight in corporate travel management, moving beyond older leakage prevention methods like TripLink, which has been part of SAP Concur's portfolio for over a decade. The announcements were made as the GBTA conference got underway in Chicago.
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